"Customer Service has become the difference between the success and failure for many companies in the new millenium."

*Secret Shoppers

*Consulting Services

*Training Services

Something to think about...
As service becomes more and more important to the educated consumer, companies are evaluating, documenting, and measuring the level of service the customers are receiving and how their employees are performing.

A mystery shopper or consultant should be hired to provide an unbiased look at your business and to measure and evaluate the level of service being provided based on your business criteria.